Frequently Asked Questions


Considering a Purchase?

 

How does JLG source its used equipment listed for sale? 

JLG procures used equipment through various sources, including trade-ins from dealers and distributors, major rental companies, or by purchasing it on the open market.While JLG offers machines “as is”, many others are covered by warranties of terms from one to three years, providing limited coverage for parts and labor.  Each JLG machine for sale (JLG, SkyTrak®, and Lull®) includes information about specific warranty coverage, with clear terms that describe benefits and coverage limitations.

Who owns the equipment listed for sale?

All equipment listed for sale is owned by JLG.  When you buy from us, you are dealing directly with the owners of the equipment. We do not advertise for brokers, wholesalers, or other any other third parties.

What payment options do I have for purchasing Used Equipment?

Payment options include Automated Clearing House (ACH) payments, wire transfer or major credit card. You may qualify for retail financing through Captive Capital.  To become pre-approved, apply here.

What warranty coverage applies to JLGused.com Equipment? 

While JLG offers machines “As Is”, many others are covered by warranties of terms from one to three years, providing limited coverage for parts and labor.  Each machine for sale includes information about specific warranty coverage, with clear terms that describe benefits and coverage limitations. Warranties include:

  • Used with JLG Limited Warranty: JLG offers a one (1) year limited warranty on select products. Click here to read the entire Limited warranty policy.
  • Certified Used: This warranty applies to Certified Pre-Owned Equipment for a period of two (2) years (Some restrictions apply). This link provides access to read the entire Two Year Certified warranty policy.
  • JLG Reconditioned: This warranty is reserved for factory reconditioned products for a period of three (3) years from the date of purchase. Click here to read the entire Three Year Reconditioned warranty policy.

 

Does JLG take Trade-ins on used equipment purchases? 

JLG does not receive trade-ins, consignment, or the option to sell your equipment on this site. If you are interested in trading a piece of equipment, contact a JLG distributor in your area.  We make finding an authorized dealer simple: http://locator.jlg.com/.

How do I know I’m getting the best price?

JLG works hard to bring you the very best value on used equipment, and on eligible products, that includes the best warranty coverage in the industry.  The prices listed here are final and non-negotiable. JLG reserves the right to offer promotional incentives, which may be offered from time-to-time.

How do I purchase?

 

I still have questions about a piece of equipment; what can I do to get answers?

Contact a Used Equipment specialist at 1-877-JLG-USED.

JLG doesn’t have exactly what I’m looking for.  What are my options?

With JLG’s Wish List,  you can tell us precisely the exact machine you are seeking. Our experts will then scour the marketplace to source the equipment that matches your needs, and if it becomes available, a Used Equipment Specialist will contact you. 

How can I  obtain a parts manual for my used equipment?

JLG manuals are readily available and simple to download.  Click here to find the exact parts manual you           
require. Please note that a new browser window will open.

Checkout process:

 

What kind of information should I have available during the Checkout Process?

Depending on your payment option, details such as a valid credit card or other forms of payment information may be required. You will need delivery destination information regarding your shipment as well. All users are required to provide a purchase order number when placing orders. 

How do I get help if I have a problem during checkout?

Contact a Used Equipment specialist at 1-877-JLG-USED.

Once I have completed Checkout, can I make changes to my order?

Contact a Used Equipment specialist at 1-877-JLG-USED to cancel orders, as they cannot be cancelled online.

Can JLG arrange for shipment of my purchased equipment?

JLG can ship anywhere in the Continental United States, although some restrictions apply.  Users can request transportation quotes at checkout. Canadian shipments: JLG will ship to any port or border crossing within the US, but it is the customer's responsibility to transport it to its final destination.

Will I be charged sales tax? 

Yes, any state or local sales taxes that are required to be collected will apply and will appear during Checkout. Tax rates are determined by the ship-to location for your order.

 

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Name : prod3c